<!-- [if gte mso 10]> <mce:style> I am running Windows 7 64bit on a new Dell Inspiron 1545 that came with Windows 7 installed. The systems shutdown for no apparent reason. When I reboot, this is the message I get. Assinatura do problema: Nome do Evento de Problema: BlueScreen Versão do sistema operacional: 6.1.7600.2.0.0.768.3 Identificação da Localidade: 1046 Informações adicionais sobre o problema: BCCode: 1000007e BCP1: FFFFFFFFC0000005 BCP2: FFFFF8800537701A BCP3: FFFFF88002FD5958 BCP4: FFFFF88002FD51C0 OS Version: 6_1_7600 Service Pack: 0_0 Product: 768_1 Arquivos que ajudam a descrever o problema: C:\Windows\Minidump\092110-21933-01.dmp C:\Users\Edu & Ana\AppData\Local\Temp\WER-59935-0.sysdata.xml Leia nossa declaração de privacidade online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0416 Se a declaração de privacidade online não estiver disponível, leia nossa declaração de privacidade offline: C:\Windows\system32\pt-BR\erofflps.txt Please help!!

I suggest you burn your recovery DVD's in case that they did not come with your computer. There is a piece of software called Dell Decrapifier , it uninstall all the stuff that is unnecessary, You can start using that. In addition use msconfig and disable all the start-up services in the start up tab. Unninstall all the software that you don't use. And try to create a new user and work from there see if you get the error again. Good luck.The Computer ManualThe Computer Manual. Please do not forget to select the best answer if it helps you! ComputeSimple The Ultimate computer newbie guide since the discovery of spoon feeding!

Hi Eduardo Szesz, Thanks for the post! I suggest go to test this issue in Safe Mode, Clean Boot and Device Clean Boot to determine the possible cause. Device Clean Boot ================= 1. Click Start, type "devmgmt.msc" (without quotation marks) in the Search bar and press Enter. 2. Expand "Sound, video and game controllers". 3. Right click on your sound card and then click "Properties. 4. In the dropdown menu of Device Usage, please choose "Do not use this device (disable)" and click OK. 5. Please use the same method to disable other dubious hardware such as: internal modem, network card and CD-R drive. Please note some devices such as video adapter are not available to be disabled. · If the issue persists, would you please upload more minidump files for further research? Collect Minidump Files ================= 1. Click "Start", input "SYSDM.CPL" (without quotation marks) in the “Search” bar and press “Enter”. 2. Switch to the "Advanced" tab and click the "Settings" button under "Startup and Recovery". 3. Under "Write debugging information" section, make sure the "Small memory dump (128KB)" option is selected. 4. Make sure "%SystemRoot%\Minidump" is in the "Small dump directory" open box and click “OK”. If the Blue Screen appears again, please refer to the following steps to collect memory dump files: 1. Click “Start”, type “%SystemRoot%\Minidump" (without quotation marks) in “Search” bar and press “Enter”. 2. Go to your Desktop, right-click on it and create a new folder named "Dump". 3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder. 4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder". 5. Please send the ZIP file to us. You can refer to the following link to upload the information: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 You may also analyze them with Debugging Tools by yourself. You can install it and it’s Symbol Packages from the following link: http://www.microsoft.com/whdc/Devtools/Debugging/default.mspx WinDbg will tell you the possible cause. For more information, please read Microsoft KB Article: How to read the small memory dump files that Windows creates for debugging. If no clue can be found, you may contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. To troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. Please be advised that contacting phone support will be a charged call. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607 Best Regards, Miya Yao This posting is provided "AS IS" with no warranties, and confers no rights. | Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.